Contact Details
The Old Rep Theatre
Station Street,
Birmingham, B5 4DY
Box Office: 0121 643 5858 (Note: Calls handled by Crescent Theatre Box Office)
Email: boxoffice@oldrep.co.uk
What3Words:
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///visits.proven.booth (Hinckley Bar (step free access)/Stage Door/Deliveries)
Box Office Opening Times
In Person
The Box Office is open 1 hour prior to a performance until 15 minutes after the start of the performance. In person service is available from our Box Office at The Crescent Theatre.
| Mon: | Closed |
| Tue: | 12:00 – 15:00 & 15:30 – 18:00 |
| Wed: | 12:00 – 15:00 & 15:30 – 18:00 |
| Thu: | 12:00 – 15:00 & 15:30 – 18:00 |
| Fri: | 12:00 – 15:00 & 15:30 – 18:00 |
| Sat: | 12:00 – 15:00 & 15:30 – 18:00 |
| Sun: | Closed |
Please note that Box Office services are provided by The Crescent Theatre. In person service for The Old Rep is available during the above hours from their Box Office.
Visiting
The Old Rep is on Station Street across the road from the Southside entrance to New Street Station/Grand Central.
The step free entrance is located on Hinckley Street to the rear of the Station Street entrance.
Please note that we have no cloakroom facilities. Please avoid bringing bulky items to the theatre as they will not be permitted into the auditorium and will be left at the owner’s risk.
By Bicycle
There is a cycle hub at New Street Station (on Hill Street by the Drop and Go entrance). Usage must be pre-arranged via Transport for West Midlands
By Car
The Old Rep is inside the Clean Air Zone (CAZ). To check if your vehicle can enter the CAZ for free, visit the Government’s vehicle check site.
There are many car parks in the vicinity of The Old Rep, including:
Dudley Street (B5 4PJ ///clay.planet.speech)
Town Hall/Navigation Street (B5 4AD ///owls.meals.hails)
Birmingham New Street Station (B2 4ND ///bricks.mull.spices)
By Train
Birmingham New Street is our nearest station, accessed by the Southside entrance. The Old Rep is just a 10 minute walk from Moor Street and 12 minute walk from Snow Hill. Full details for train travel can be found on the National Rail website.
By Bus
Buses 35, 45, 47, 16, 16A, 25 and 80 stop on Station Street opposite the theatre. Bus stops around New Street station and Bull Ring Markets are all within a 5 minute walk and stops near the Moor Street Interchange are just a 10 minute walk. Full details for bus travel can be found on the Network West Midlands website.
By Tram
The closest tram stop is Grand Central (Birmingham New Street Station), which is an easy 2 minute walk from the theatre across the concourse of New Street Station to the Southside exit. Trams run between Edgbaston Village and Wolverhampton with a stop at Birmingham Snow Hill Station (Bull Street). For details and journey planning, please visit Network West Midlands.
Hotels
The Old Rep Theatre is a short walk from Holiday Inn Birmingham City Centre and Radisson Blu Hotel, Birmingham.
Accessibility
If you require any special assistance, please contact our Box Office in advance to ensure that we can offer you the support you need.
Wheelchair Users and Patrons with Limited Mobility
If you require step free access, please use the Hinckley Street entrance.
The Balcony is only accessible by stairs. Please do not book seats here if you require step free access.
We have two wheelchair positions on the front row of the stalls. Please speak to our Box Office to book these seats by calling 0121 643 5858.
Accessible Toilet
There is an accessible toilet in the Hinckley Bar.
Hearing Loop
The auditorium is fitted with a hearing loop. Please let us know in advance if you require use of the hearing loop and we will provide details of how to collect a receiver.
Assistance Dogs
Assistance dogs are welcome at The Old Rep and we can supply water if required. Please contact the Box Office for assistance in selecting the most appropriate seats for you and your assistance dog.
Due to the nature of some of the events at The Old Rep, there may be loud noises, gunshots, smoke, haze, strobe and other effects that may distress your assistance dog. We are happy to care for your dog away from the performance after you are seated. Please let us know in advance.
Babies and Children
No pushchairs or prams are permitted inside the auditorium.
Pushchairs and prams can be collapsed and stored at your own risk in the Hinckley Bar, but due to the age of the building, storage space is limited and is available on a first come, first served basis. We ask that all patrons avoid bringing pushchairs and prams if at all possible. Please speak to the Duty Manager immediately upon arrival if you need to store your pushchair or pram.
There are baby changing facilities in the accessible toilet in the Hinckley Bar.
Babes in arms (children under 18 months unless otherwise stated at the time of booking) will only be admitted to performances that are specifically aimed for them. Where babes in arms are permitted they shall be admitted free of charge to sit on an adults lap; they will not be allocated their own seat.
Relaxed Performances
Some of the events at The Old Rep offer relaxed performances. This is not possible for every event and details of relaxed performances are available in the show listings in our What’s On section. Please note that some relaxed performances can only be booked by calling the Box Office or visiting us in person.
Captioned Performances
More details coming soon.
Restricted View Seating
There are some restricted view seats in the galleries of the Main House that are available for some performances. They are labelled as Rows X and Z on the diagram. Please contact the Box Office if you have any questions about these seats.
Blue Badge Parking
The nearest parking for Blue Badge holders is the Dudley Street Car Park (B5 4PJ what3words: ///taps.cowboy.update)
Frequently Asked Questions
Where can I view your seating plan?
To view the seating plan for the event you are interested in, please visit the booking page of the event. Please note that some events may be sold as unreserved and therefore may not have a visible seating plan.
I should have received my e-tickets via email but I cannot see them in my inbox. What can I do?
Please check your junk or spam folder for your tickets, as tickets can sometime end up in there. Tickets are sent from the email address boxoffice@oldrep.co.uk and will have the subject heading of “Old Rep Theatre – Print at Home Ticket”. If you can’t find them don’t worry – we are happy to resend or arrange for tickets to be available to collect at the box office. To request this please contact us.
You can access e-tickets at any time by logging into your account.
Do you have a car park?
The Old Rep Theatre does not have its own car park although there are multiple nearby car parks.
Please go to our Visiting section on the contact page to find more info.
What time should I arrive?
The theatre’s main doors usually open 45 mins before the start of a performance. The doors to the auditorium usually open 15 minutes before.
What can I do if I lose an item during my visit at The Old Rep?
Personal items found in the theatre are stored safely for 3 weeks.
Please contact us at our Box Office number 0121 643 5858 or email boxoffice@oldrep.co.uk for any item you may have lost.
We will check our lost property for your item and get back to you as soon as possible.
Is The Old Rep accessible?
The Old Rep is partially accessible. Please see our Accessibility section for further details or contact the Box Office to discuss your specific needs.
Do you offer work experience?
Unfortunately, we are unable to offer work experience, however you can gain extensive experience in all aspects of working in theatre by joining our sister venue; The Crescent, as a member and working on our shows. You can also gain experience of working behind a bar and of stewarding as part of your membership. Membership details can be found here.
How old do you have to be to become a member of The Crescent Theatre?
Membership of the adult company is open to anyone aged 18 or older. People under the age of 18 can consider joining the Crescent Youth Theatre.
How do I sign up to your mailing list?
To get updates from us by email sign up online HERE.
If you no longer wish to receive marketing information from us, you can unsubscribe at the bottom of any marketing email you have received from us, or via our Box Office phone number or email. They can be found on our contact page here.
You will still receive your confirmation email after making a booking, or any essential information related to a performance you have have tickets for.
Registered Office
The Old Rep is a trading name of The Crescent Theatre Limited, Sheepcote Street, Birmingham B16 8AE.